Move to a dormitory

[Chotiu]

Dear Vodafone Teams,

I am moving to a new address. I found out there is no cable connection available in this new address. Can I cancel the cable contract as you can no longer provide the sevice?

Best regards,

Junyu 

[MasterScorpion]

Report your move to VF 

https://www.vodafone.de/hilfe/alles-zum-umzug.html

When there is no service available the contract will be canceld. 

[Chotiu]

Hi,

Thank you for your reply. I already report my move online last month but I have never get any reply in email. Could you chcek what is the status now? 

Best regards,

Junyu

[Peter_Co]

You are in a customer-to-customer forum, nobody here can check your status. For support in English use the Facebook or Twitter contacts listed here:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954