Frage
Antwort
Lösung
am 21.09.2022 15:20 - zuletzt bearbeitet am 21.09.2022 17:42 von Stephan
Hi,
I can't speak German so I wasn't able to reach out to the customer service.
I have my vodafone account with my cable contract and now I'm trying to add my mobile contract to track the mobile network usage in MeinVodafone.
I was asked to enter customer password, which looks like I set in the process of signing up a contract, but unfortunately I do not remember and I've been locked for 24 hours for security reason.
Could you help me to add my mobile contract to my existing account?
EDIT: @yvha Board edited
am 21.09.2022 19:12
You can create a new customer password using the following form:
https://www.vodafone.de/infofaxe/265.pdf
Send the completed form to written support via:
https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/m-p/1912292
14.05.2024 04:02 - bearbeitet 14.05.2024 04:04
I wonder how difficult it is to change a password with just a phone number in the digital age without mailing anything.
Create/change a new password...
1- To receive a PIN, enter your phone number.
2- Enter the PIN in the designated textbox and hit "continue."
3- You will receive a link to change your password via email.