Hello Vodafone Team,
I have signed up for a Mobilfunk contract by a phone call to the sales team a week ago, as a change from pre-paid to contract. The change happened the next day without signing any contract and the internet usage is already counted.
Yesterday, I have received the contract to sign it and send it back. Unfortunately, I was not aware that the minimum term for the contract is two years. After reading all the contract terms (with help from German speaking people), I do not wish to continue with the contract.
Is it possible to cancel the contract? If so, do I have to submit a termination form, send an E-mail, or call Vodafone? Calling customer service is always difficult for me because my German is somewhat poor.
Thank you for any help in Advance.
P.S. Relevant information: My contract is GigaMobil Young M in Baden-Württemberg
