Contact in English

[Ssonia]

Hi there,

As you guessed after seeing the subject, I don't speak German, and that makes it really hard to discuss my contract by calling Support.

I have a cable contract and a separate cellular one. I feel I'm paying too much for what I've got and I'll most likely cancel at least one of them soon. I'm hoping to be called by a team member that speaks English, to discuss the options. Could we schedule a call?

Thank you,

Sonia

[Sandra-K]

Hello,

I'd like to see how I can help you.

Feel free to send me a PN with your Vodafone number, your customer password and a callback number.

Many greetings,

Sandra

[mdalle]

When I was with Unity media I had accounts that allowed unlimited access to hotspots downtown as part of my contract. Now I am being told I must pay extra, how does that happen with no notice? xxxxxxxxxxxx

Edit: phone number deleted.

[R4mona]

Hi mdalle,

please be so kind and open a separate thread. Otherwise your concern might be lost, and of course we don't want that. Besides, this post then unfortunately becomes too confusing.

Kind regards

R4mona