Bill Payment Problem

[mustafat]

Hi everyone!

I have been trying to contact Vodafone via phone but no one speaks English. I need to speaks with someone about my payments. I have paid last month bill (December 2022) and I'm pretty sure. But, this amount money shows as unpaid for the January 2023.

I hope someone answers me thru here because you don't have any email adress where I can write and when I try call no one helps me. 

Best regards,

Mustafa Tanriver

[Peter_Co]

Try the other support channels, like social media or whatsapp, there you have a chance to get support in English. This forum here is a customers-help-customers forum only, no individual support is available. So:

https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/m-p/1912292#M10954