SMS code not working

[cridelve]

Hello,

I'm trying to extend my Mobilfunk contract from MyVodafone. When I click on "Jetzt Vertrag verlängern", it asks for my mobile number for the two steps verification. I enter my mobile number, I receive the SMS but it keeps telling me that the code I entered is wrong. I checked multiple times and it's correct, both from the mobile app and pc.

I hope you can help me

[Su]

Hi cridelve,

I´m sry it doesn´t work.

Let me help you - we´ll solve this together.

Please DM me including your mobile phone number and your password (Kundenkennwort).

And a number we can call you.

Further please tell me the mobile phone and tariff you want to use in future.

Thanks!

Su