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Would like to change my speed to a lower one
Atiq1
Daten-Fan
Daten-Fan

Hello, since 13.10.2023 I bought a new Vodafone connection "GigaZuhause 1000 Kabel" tariff. I bought it from a shop. My Customer number: 225561005   When I bought the package with Vodafone employee, I was told that I can test the speed for 6 months and then change the tariff to a lower one.

So, I would like to change my tariff to lower speed (100mb).  How can I do that?

 

*** @Atiq1, thread moved from mobile phone contract to cable (internet) contract! ***

1 Antwort 1
Peter_Co
Giga-Genie
Giga-Genie

If that guarantee is included in your contract, contact support and order the reduction. Support in English is available via the Twitter/X or Facebook contacts listed here:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292