English support needed - Changing the wifi channels.

[Idan1]

Hey, would like to get support from vodafone representatives.
I've experiencing very low speed on my wifi and after doing an analysis via the Vodafone Station router, I noticed that a lot of wifi networks using the same channels and bandwidth. I would like to manually change it but the settings for WLAN-Einstellungen are greyed out and I can not make any change. 

I was told that it was done by Vodafone and they can change it to allow me to do my own change. 

thanks for the help

Idan

[elli_8098]

Hi Idan,

The contract summary first shows the base price, and discounts like Young, GigaKombi, and Black Week are applied later. You’ll pay about €19.99 per month for 24 months, then €35. The correct amount will appear on your first bill.

[Idan1]

hi, Elli, how does that answer has anything related to my original message? I'm not interested in promotions here, rather technical help.

[elli_8098]

If you need technical help please send us a text message via WhatsApp. An employee will help you 🙂 https://vod.af/VodafoneWhatsAppHilfe

[RobertP]

dass du da nichts einstellen kannst liegt an der gebuchten "SuperWLAN" Option

kontaktiere den Support und lass das deaktivieren

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954

über WhatsApp bekommst du Support in Englisch