@CYK schrieb:
1. If I want to use the right of "withdraw within 14 days", when is the last day to withdraw? In other words, when does this policy start counting? from the date I signed the contract or the date the technician activated the connection?
Neither nor - it's from the day you receive the contractual information and the withdrawal information.
If the salesperson handed you over the withdrawal information, then this day is the begin - if not, you will most likely receive this information either by postal mail or by email; the starting time is the earlier of the two ways.
It anyhow has nothing to do with the activation of the connection - if a technician will come at all and you don't have to do it on your own.
@CYK schrieb:
2. Can I withdraw the Kabel-Internet and TV Connect Start together? Or do I have to do it separately?
Separately as it's two different contracts.
Anyhow if you withdraw TV Connect Start, you are not allowed to use the TV outlet anymore.
@CYK schrieb:
3. I have an ongoing Vodafone DSL contract, if the Kabel-Internet contract is withdrawn successfully, can I still keep using the old DSL contract?
Depends on how far the porting has proceeded - if the old DSL line is already cancelled from Vodafone at Telekom (line owner), then you can't keep the old contract anymore.
