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Lösung

Auto extension of DSL contract with a termination confirmation??
CHng
Daten-Fan
Daten-Fan

Hi,

 

Can someone here please help me clear the issue with my current DSL contract? 

I have received the confirmation of contract termination with Vodafone since 12.12.2022, which confirms that my current contract ends on 5.12.2023 (tomorrow). 

 

However, as I logged in to MeinVodafone profile and look for current contract data, it says Vertragslaufzeit bis
04.01.2024.

 

I am confused at this point. I did not renew my contract, or withdraw my termination. Why do I get the automatic extension of contract with Vodafone? How can I terminate completely the DSL service? I really need guidance here.

 

Many thanks in advance for your support!!

1 Antwort 1
Chr1ssy
Moderator:in
Moderator:in

Hi @CHng,

 

of course we would be happy to help.

 

Therefore we need to check with your personal data information. Pls contact us again via one of the following channels.

 

WhatsApp: 01721217212 

Facebook PN: https://www.facebook.com/vodafoneDEservice

X (Twitter) DM: https://twitter.com/vodafoneservice

 

Best regards

Chr1ssy

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