Vodafone contract cancelled and returned the device to Vodafone

[DilipKumar]

DSL - Cable - I have cancelled my contract and returned the device to the vodafone and I still received invoice for the month of November.

So please request you to check this for me...

[Lars]

Hi DilipKumar,

before we send a new device, the contract must first be moved to the correct address. Please use the move form on the website for this. Alternatively, I can also complete the move for you. Please note the one-time moving fee of 39,99 Euro. Should I do it or do you go through the homepage?

Best regards

Lars

[Stephan]

Hi DilipKumar,

please do not send pm to the moderators until they asked for them and post your answers her in the thread.

I ordered a new router for your. The device will arrive in the next few days at you new address.

Regards

Stephan

[DilipKumar]

Hi Stephan,

Sorry for sending directly to sandra because I am clueless whom to contact and so I did.

And thanks for the ordering of new router.

[Torsten]

@DilipKumar Have you received the cable router in the meantime? Then please select the correct solution, then we can complete the post.

[DilipKumar]

Hello Torsten,

I haven't received the cable router yet and I am still waiting for that.

[Lars]

Hi DilipKumar,

I see that the cable router arrived today. Can we close the thread with it?

Best regards

Lars

[DilipKumar · Accepted solution]

Hello Lars,

Yes, I have received the device and can close the thread.

[Torsten]

Danke für deine Rückmeldung. Dann schließ ich hier jetzt ab. Wenn wieder mal Fragen oder Anliegen auftauchen, eröffne einfach einen neuen Beitrag im passenden Board.