1

Frage

2

Antwort

3

Lösung

Scheduling Cable internet installation apointment
NikV
Youngster
Youngster

Hello,

 

I got call from a technician to install my internet and I couldn't understand everything he was saying. He said his colleague who knew english will call be back but that hasn't happened.

 

I asked another person to help me with the call but they refused for data protection reason.

 

I tried using to Tobi chatbot and whatsapp but it is being quite unhelpful.

Is there an email I can write to?

 

Since my contract hasn't started, I am quite tempted to cancel my internet and look for another provider.

 

Help would be really appreciated.

 

 

1 Antwort 1
Peter_Co
Giga-Genie
Giga-Genie

For support in English use the Twitter/X or Facebook contacts listed here:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292