Refund returned kabelbox

[Ch77]

Dear Vodafone team,

I have returned the modem/router to the suggested address. I kindly request you to reimburse the 100€ which has been deducted earlier this year.

Thank you very much in advance.
Kind regards

[Grit]

Hello Ch77,

which federal state do you come from? What kind of device is it exactly? When (date) was the device invoiced and when (date) did you send it back?

Regards ^glk