No internet connection on new Vodafone station

[Gabriela27]

Hi! I am a new cliend and I have just received my Vodafone station yesterday. I followed all the instructions and also logged in using the client activation code, but my internet is not working yet, the internet LED on my station blinks red. Is there something else I need to do for activation? Thank you!

[MariaK]

We no longer offer individual support via the forum.

But we are happy to help you. For this we need personal information from you.

Please contact us via one of the following channels:

Facebook service page at www.facebook.com/vodafoneDEservice

Twitter service page at www.vod.af/vfservice

Or by WhatsApp chat under the phone number 0172 2000 229

Thank you very much.

[Tobi251]

I'm also facing the same issue. I am a new client and I have just received my Vodafone station yesterday. I followed all the instructions and also logged in using the client activation code, but my internet is not working yet, the power LED on my station is solid white. Apart from that, no other LEDs are working. Is there something else I need to do for activation? Thank you!

@MariaK 

[maragal]

Hi! I also have the same issue - I started the service two weeks ago and still have the same problem.

I contacted Vodafone support and they don't give me any solution.

very dissapointed with the service. 
If anyone was able to fix it, please let me know!

[HausHelene]

Why do you not use one of the contact channels above?