Hello. I am the customer of Vodafone GigaZuhause and I concluded a contract more than a month ago. The quality was mainly ok, but this week it was really unbearable. Multiple disconnections and I had to disconnect and reconnect modem multiple times to make it work with long connection waiting time. I also work from home and constant troubles with internet do not work for me. I have saved the internet logs from the modem. By the way, I have received device with the signs of usage with only the LAN cable and no coaxial in the box. Moreover I don't use home phone or cable TV, so these functions in the modem are just useless. I have now submitted the ticket to cancel the contract and switch to fiber from Tcom. Please kindly assist me with in this question.
