Downgrade internet tariff and Termination of the additional security package

[Chirayu]

Hello

I have requested for downgrade of my internet tariff to Red Internet and Phone 50 Mbit/s from the 7th month of the contract period. Also I have requested to terminate additional charges of security package 

Still there is no response from Vodafone. How should I do that ?

With best regards
Chirayu Brahmbhatt

[Thomas]

Hi Chirayu,

we can gladly order the downgrade here.

For the cancellation please use the contact form.

Grüße

Thomas

[Chirayu]

Does that mean I need to fill mentioned form ?

[Chirayu]

Hello Team 

I have tried to contact on whatsApp but no one responding on chat bot

I want to change tarrif to Red Internet & Phone 50 Cable and remove additional security package.

Can you please do the needful

[Stephan]

Hi Chirayu,

for the downgrade lease send me a private message with the following information:

your name

your address

date of birth

your customer number

the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan