Contract cancellation

[Amol03]

Hello Team,

I applied for termation of my Giga TV Box contract, in month of Feb 2021, I have received email from vodafone, please see the email in attachment, so my quastion is how much time you will take time to complete the process?.

Please let me know.

Thank you,

Amol

[Thomas]

Hi Amol03,

the cancellation has already been processed and confirmed by e-mail on 11.03.

Regards

Thomas

[Amol03]

Hello Thomas,

Thnak you for you reply,

But could you please tell me hw much time it will take? Bcoz money deducted from my account and I am not working now a days, Could please tell me why money is deducting from my account?

Thank you,

AMol

[Nancy]

Hello Amol03,

the monthly costs for your contract will be charged to you until the termination date.

Best regards

Nancy

[Amol03]

Hello Team
Could you please tell me what will be my termination date?
Thank you

[Thomas]

Hi Amol03,

the contracts end on 01.02.2023. This is also stated in the confirmation of termination.

Regards

Thomas

[Amol03]

Hello Team,

Thank you for your reply, 

My contract termination date is 02.01.2023, And curretly I am getting charges 14.99 Euro, so after 12 months the changes will same ot it will increase? please let me know.

thank you

[Thomas]

Hi Amol03,

the costs do not change after 12 months.

Regards

Thomas