Frage
Antwort
Lösung
am
22.07.2026
19:04
- zuletzt bearbeitet am
22.07.2026
19:11
von
Kurtler
Hello, I have a new GigaZuhause 150 Cable contract (Order number , kundennummer ). The contract status says active, and I have connected my Vodafone Station to the DATA socket in the wall correctly. However, the Internet light has been blinking RED constantly for hours and I have no internet access. I need a technician visit (Technikertermin) because I think the line is filtered or disconnected in the building's basement (Keller).
Edit; @Celia56 Order and Customer number removed. Best regards Kurtler
am 22.07.2026 19:11
There is no more individual support here in the forum. Support in English is available via WhatsApp
The forum is now just a customer helping customer forum.
Best regards Kurt