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am 21.11.2023 07:13
Hi fellow vodafon users,
I am some questions about ending contract and moving out from Germany.
My contract has minimum 7 months with GigaZuhause 1000 kabel. Unfortunately, a few weeks ago my dad has reach last stage of lung cancer and I need to go home to be close with my family.
Can I just cancel the contract even it has not yet reach 7 months or how can I approach to this matter?
my vodashop I has signed the contract with is permanently close. I dont know who I should consult about this matter and how can I terminate my contract and return the fizzbox to vodafon ?
Thanks for your help in advance.
am 21.11.2023 07:33
Additional info; I cannot activate the contract here I got kunden number but I have never received any mail vodafon for code activation.
am 21.11.2023 11:40
The stores are *not* part of the support system anyways. Support in English is available via the Twitter/X or Facebook contacts listed here:
https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292