Frage
Antwort
Lösung
am
29.06.2021
11:08
- zuletzt bearbeitet am
29.06.2021
12:33
von
Mav1976
Good day Vodafone DSL internet team,
Due to economical constreins, I must relocate permanently to my country on 30 September 2021.
Please consider this email as an oficial request for cancelation my Vodafone DSL internet contract.
Please inform about delivery address for the router.
Thank for your understanding.
Gabriel Batusariu
*** @Batusariu57, Thread moved from Feedback to DSL! ***
am 29.06.2021 12:52
As this is a customers-help-customers forum and NOT any official way to contact Vodafone, your requests to cancel the contract in here are not legally binding for Vodafone.
You'll need to use one of the official ways to report your relocation and you may provide proof of doing so (e.g. sending in a copy of the deregistration letter).
am 29.06.2021 14:47
Good day,
Please advise me regarding the official way to report the DSL internet contract cancelation.
Thank for support.
Gabriel Batusariu
am 30.06.2021 10:40
Hi Batusariu57 ,
please send me a private message with your customer number, the customer password, the new address and the date of the move. Then I'll take a look at it and give you feedback.
Just click on my avatar and then go to "Sende eine private Nachricht".
BR, Michi