if the box does not respond to anything anymore, it will probably have to be replaced 😞 Unfortunately, this can happen.
Please note that it is no longer possible to directly process service requests (faults, changes to master data or contracts) in the community, as there is no longer any exchange of personal data. We are happy to support and help you with everything else here. If it is very complex and should remain in writing, feel free to use our service channels on Twitter or Facebook. There we can take a closer look at the tickets and check this in detail. Feel free to refer to the post there.
