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new customer new installation station blinking red all the time
gvncshn
Smart-Analyzer
Smart-Analyzer

Our contract has started on March 1st exactly when we received the router. We have tried installing the router on March 7th at our new address. Everything was going well until the internet light never stopped blinking red. We turned off the router twice and gave it 15 minutes to setlle at least three times. Nothing changed. We changed the wall outlet, and ran the whole procedure twice there. It kept blinking red only. The router can be accessed from wirelessly from another device (with the correct password and all), but there is no internet. We called the hotline twice. First, the person cannot speak English at all. Second, she told me to go to the forum. How am I supposed to find a solution here? Please, help quick. We are moving soon to the new address and we cannot work if there is no internet.

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@aliaks 

 

Please open your own thread for your problem.

 

Best regards Kurt

Bitte keine Anfragen über PN stellen!