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Problem installing router in new apartment
Manaa
Daten-Fan
Daten-Fan

Hello, 

 

I have a problem installing new router after moving to a new apartment on 01.04.2023. 

 

The available kabel port in the apartment doesn't have data output. It has only two outputs like in attached photo.

 

According to the installation guide, I need a "Multimedia-Dosenadapter", but I didn't receive this adapter with the router.


Appreciate your help with this issue. 

 

Best Regards, 

Sameh Manaa 20230401_120252 (1).jpg

 

1 Antwort 1
Peter_Co
Giga-Genie
Giga-Genie

Contact support (for english use Facebook or Twitter) with the topic "self-installation failed". VF will send a technician to install a new outlet at no cost.