Hi Vodafone community,
So my issue is as follows:
My private FritzBox 6660 (article number 2000 2913 - international version I assume? - purchased via Kleinanzeigen) was working fine for around 6 months now (since February 2023) (activated by me via kabelmodemaktivieren.vodafone.de) until last Friday when it suddenly stopped syncing. I did a restart and a factory reset but nothing changed. I then tried the loaned Vodafone Station and it synced properly Trying the FB again it synced but only with 128 kbit down and up like it is not provisioned/activated properly.
I have called Vodafone hotline twice. The first time they told me the FB was not provisioned anymore and after providing the Mac address, they told me they provisioned it again but after 10-15 minutes nothing had changed. During the second call they told me that I should connect the loaned device until I get an SMS that the ticket is closed in which case I should connect my FB again.
My question is: why this happened all of a sudden although I have activated this router myself and was working fine so far?
How long could it take until I receive this SMS? So far I have received nothing and my FB keeps staying connected at 128kbit down and up and without being able to access kabelmodemaktivieren.vodafone.de of course.
Thank you for any assistance.
