Easybox 805 Automatic Shut Off

[mjot]

Hi, I having problems with my Internet. I am using Easybox 805 and it automatically shuts off multiple times a day and kinda *piep* because it delays my workflow as I am using it to study and all. It really annoys me. Please help/

[Jens-K]

Hi mjot,

you have checked al cables and restartet the modem?

If this does not help you should contact our customer service: https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/td-p/1912292

The colleagues will check the line and open a technical ticket if necessary.

Regards,

Jens

[mjot]

Yes I have done it multiple times but to no avail. 

[Andre]

I'm sorry to hear that , but the regular hotline 0800 172 1212 is available.
Please try it again later.

Sadly i can't have a look into your customeraccount, since this is a customers helping customers community.

Cheers,
Andre