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Frage

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Antwort

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Lösung

Easybox 805 Automatic Shut Off
mjot
Daten-Fan
Daten-Fan

Hi, I having problems with my Internet. I am using Easybox 805 and it automatically shuts off multiple times a day and kinda *piep* because it delays my workflow as I am using it to study and all. It really annoys me. Please help/

3 Antworten 3
Jens-K
Ex-Moderator:in
Ex-Moderator:in

Hi mjot,

 

you have checked al cables and restartet the modem?

 

If this does not help you should contact our customer service: https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/td-p/1912292

 

The colleagues will check the line and open a technical ticket if necessary.

 

Regards,

Jens

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Yes I have done it multiple times but to no avail. 

Andre
Ex-Moderator:in
Ex-Moderator:in

I'm sorry to hear that , but the regular hotline 0800 172 1212 is available.
Please try it again later.

Sadly i can't have a look into your customeraccount, since this is a customers helping customers community.

Cheers,
Andre

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