kündigung wegen umzug ins ausland
qql
Daten-Fan
Daten-Fan

I moved out of my flat on 27.05.2022 and that day I contacted the Vodafone service team to cancel my DSL contract. 

I provided 'Abmeldebestaetigung' and received 'Retouren-Begleitschein' from the Vodafone team. 

FRITZ!Box 7530 was sent back to the given address. (DHL tracking # 358464575377)

Till today, I didn't receive official confirmation from Vodafone that my contract is canceled, neither via Email or Post. 

Could you please send me the cancellation confirmation?

 

Edit: Attachment with customer number deleted. Lars

1 Antwort 1
HeikeF
Ex-Moderator:in
Ex-Moderator:in

Hi qql,

 

have you already contacted us directly about this, as described here: https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/td-p/1912292  ?

 

Best regards

 

Heike

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