contract extension for additonal one month

[forbor]

Hello, my customer number is XXX, my original contract will end on 19th April,2022.

Due to some issues, I would like to extend my contract for one more month.

Could you help me doing so?

You could contact me by my phone.XXX. In English.

Thank you.

Edit: @forbor personal data removed. Please don’t post them publicly.

[Andre]

Hey forbor,

as long as its just a cancellation - without an open porting order for your phonenumber, this should be most likely possible.

Please send me a PRIVATE message with your dsl customernumber/Password & the desired new cancellation date.

Therefore click on my name/avatar -> then the big red Button on the right side "sende diesem Nutzer eine private Nachricht".

Cheers,

Andre

[forbor · Accepted solution]

THank you very much for your reply.

I have asked help from my colleague who could speak Germany and have sloved the problem through your hotline.

I will come to this community when I have more questions.

THanks again!

[Andre]

Hey forbor,

thanks for the kind feedback 🙂

Glad my colleagues could help.

Cheers,
Andre

[Torsten]

Since the solution has been marked here, I'll close now. If you have any questions or concerns again, just start a new thread in the correct board.