Return overpaid expenses
Mischa4
Daten-Fan
Daten-Fan

Hi Vodafone, 
I had a Vodafone DSL contract with you last year which terminated in 10/2021. Unfortunately, I have been transferring two payments (total 71.78 ) per month for the last 10 months accidentally to you. Could you kindly return the payments? 

Reference: ***

 

@Mischa4 Appendix and customer number removed

1 Antwort 1
Susan
Ex-Moderator:in
Ex-Moderator:in

Hello @Mischa4,

 

the community is now a customer-help-customer-only forum.

 

In your case, access to the customer data is necessary.

 

The best way is to contact our service team on one of the following channels.

 

The colleagues are happy to help.

 

Click here

 

* on Facebook: https://www.facebook.com/vodafoneDEservice

 

* on Twitter: https://twitter.com/vodafoneservice

 

* via contact form: vod.af/kontakt

 

Further contact options: https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/td-p/1912292

 

Best regards,

Susan

 

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