No vodafone service in new address

[KB88]

Hello

I am moving to Bremen and in my new address Vodafone cannot provide me with my current service. Can you please confirm to which Vodafone address I can send my außerordentliche kundigung. How long does the confirmation take?

[Jens-K]

Hi KB88,

you cand send  your e-mail via our contact form: http://www.vod.af/DSLKuendigung

Tell the colleagues the new address and date of the move.

It will take a few days until you receive our confirmation.

If available you can switch to a cable connection you do not have to pay 3 more months after the end of the DSL contract then.

Alternatively, you can send me a private message. I need your name, customer number, customer password, new address and the date of the move.

Regards,

Jens

[KB88]

thank you Jens
I have used the mentioned form however im still waiting for an answer.
Im not really sure where to click in order to send tou a private message (im new here)

[Jens-K]

Hi KB88,

if you have sent a message via our contact form, please wait for the answer of my colleagues.

They will get back to you as soon as possible.

Regards,

Jens