Frage
Antwort
Lösung
am 16.11.2022 15:34
Hello Team,
I see that the landline tariff with DSL has a different price than only having DSL. I observed this while trying to upgrade my plan to higher bandwidth. How can we cancel the landline connection from my current contract as this is not really required for me ?
Regards,
Subrat
am 16.11.2022 16:35
You cannot whilst being in the minimum contractual term as this would be a downgrade.
am 17.11.2022 11:41
Hi @reneromann ,
Thanks for the answer, So removing landline connection is also considered as downgrade ? I mean when i want to upgrade(thats the only option it shows) it does show the option to choose landline or not. Strange that this is not accepted to remove in current option.
Just curious, if i port to a different provider will Vodafone provide the option then ? Can you please provide any link that shows how to port/move to a different provider as Vodafone doestn allow to downgrade ?
Regards,
Subrat