am 11.06.2021 16:18 - zuletzt bearbeitet am 11.06.2021 16:34 von CommunityTeam
Good Afternoon,
We took Unity Media 1000MBPS plan and it is working perfectly till now and from 2 Days Frequently disconnecting of INTERNET is being happening .
Can you please fix the disconnections issue immediatly .
Customer Number ***
Thanks in Advance for your efforts .
Have a Nice day
Edit: Customer number removed.
am 11.06.2021 17:22
am 14.06.2021 09:37
The Issue is now fixed ,
First I went to Vodafone Store to unblock my Ip that there was some error and they unblocked .
Do not know for sure above condition fixed the issue but I still had the Modem getting disconnected to internet after 30 mins to 60 mins timing is unchecked but this kept on happening
2nd I used an externel Modem so I disconnected external modems any of the externals connected to 1 Gbps Vodafone Box .
Not the issue is resolved .
One of the 2 things above resolved my issue
am 14.06.2021 09:38
The issue is now fixed,
First I went to Vodafone Store to unblock my Ip that there was some error and they unblocked.
Do not know for sure above condition fixed the issue but I still had the modem getting disconnected to internet after 30 mins to 60 mins timing is unchecked but this kept on happening
2nd I used an externel modem so I disconnected external modems any of the externals connected to 1 Gbps Vodafone Box.
Not the issue is resolved.
One of the 2 things above resolved my issue
am 16.06.2021 15:47
Hey KCR,
sorry to keep you waiting. Unfortunately, we are currently taking a little longer to respond.
I am all the more pleased that you have been able to solve your problem in the meantime.
Kind regards
R4mona