Delay in contract enddate
guessme
Smart-Analyzer
Smart-Analyzer

Dear all,

 

My German is very poor so I am sorry for writing in English.

 

I had been Vodafone DSL customer for more than 2 years. Recently I decided to switch to Telekom. I cancelled my contract with the enddate of 13.08.2024. Telekom had put my start date from 26.08. However they told me that even though my contract end date was 13.08 with Vodefone, due to the start date with Telekom, my contract with Vodefone will end on 26th.

 

I am currently trying to figure out how that works. My contract data has not changed in my Vodefone account. I have a equipment rental from Vodefone which I need to return after the conclusion of the contract. So, I do not want to keep the equipment any longer than I can.

 

Can someone help me regarding this?

 

Thank you.

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