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am 10.12.2022 12:04 - zuletzt bearbeitet am 10.12.2022 12:42 von Tina
Hello,
I am moving out of Berlin and would like to transfer my DSL ownership to new tenant. Can you please tell me the process to do so? And is there any timeline to do this transfer? Also how to notify Vodafone about this transfer.
Thank you.
Edit @Preprep moved to the correct board.
Gelöst! Gehe zu Lösung.
am 11.12.2022 13:23
Hey Preprep,
to transfer your dsl contract to another person , please use this document .
Once both parties have filled the form (you as the 1) Daten aktueller Kunde / data current customer) and the new tenant Part 2 (Daten neuer Kunde), please send it back to the adress mentionend there.
Once the order department has checked everything, both contract partners will get informed.
And the new contract partner will get new login credentials of course 🙂
Cheers,
Andre
am 11.12.2022 13:23
Hey Preprep,
to transfer your dsl contract to another person , please use this document .
Once both parties have filled the form (you as the 1) Daten aktueller Kunde / data current customer) and the new tenant Part 2 (Daten neuer Kunde), please send it back to the adress mentionend there.
Once the order department has checked everything, both contract partners will get informed.
And the new contract partner will get new login credentials of course 🙂
Cheers,
Andre
am 15.12.2022 14:02
@Andre thank you very much. This is very helpful
am 15.12.2022 15:10
Since the solution has been marked here, I'll close now. If you have any questions or concerns again, just start a new thread in the correct board. Please note, however, that direct support is no longer possible here. It is best to read this article.