DSL not responding (no DSL synchronization).

[albert_agelviz]

Dear Vodafone Community,

I have been experiencing a very unstable DSL connection for quite some time now, I used to lose internet connection every single day for about a year, but it used to be 10 to 15 times a day, now it's almost the entire day, here are the latest logs of my FritzBox:

14:09:20: DSL not responding (no DSL synchronization).
13:55:28: DSL not responding (no DSL synchronization).
01:17:22: DSL not responding (no DSL synchronization).
01:14:53: DSL not responding (no DSL synchronization).
14:06:59: DSL not responding (no DSL synchronization).
01:17:22: DSL not responding (no DSL synchronization).
01:14:53: DSL not responding (no DSL synchronization).
01:09:11: DSL not responding (no DSL synchronization).
01:02:19: DSL not responding (no DSL synchronization).

Can someone help me please?, this is uterly frustrating as I work remotely, I live in 13359 area.

Kind regards

Albert

[HeikeF · Accepted solution]

Hi Albert,

I'm sorry that the connection is not working as usual.

What have you already done?

Have you gone through the checklist? http://www.vod.af/DSLCheck

Have you already reported a problem? http://www.vod.af/Netz-Assistent-DSL

Has a ticket been recorded?

Kind regards

Heike