wifi wont come up on some of my devices

[TheMan]

i set up new router and wifi wont come up in some of my devices
the router settings also crash alot

[Seb4sti4n]

Hello TheMan,

which Router do you use? Which devices don't connect with your router?

Regards

Sebastian

[TheMan]

Hello, thanks for the reply.
I think it is called Vodafone station.
And I think the problem is that devices that use 2.4hz can't connect
Like my girlfriend laptop and phone

Edit: Move into the right Board.

[TheMan]

Sorry my german is not that good, where is the right place to post this problem ?

[ERFD]

Hello, TheMan,

you can look up please on the equipment exactly what you received from us. Are all devices in the household via 2.4 GHz affected? Is the network active in the menu of the box?

Best regards Fred

[TheMan]

The device name is vodafone tg3442de
Yes all the 2.4 devices are not working
I tried hard reset and so on, and I also tried change some setting
But then I get a different broblem, the setting page crash every time I am trying to change something, and even when I was able to change a setting still nothing works

[Wallace]

Hi TheMan,

Can you please perform a factory reset via the router's user interface?

Regards

Wallace

[TheMan]

Yes i did factory rest throuh the user interface.
by the way the user interface is also very hard to handle, it crash very often and somethime wont even apply comments.

I have tried almost any possibale
i split the signal
i change the wifi name few times, the security option, the password. tried every possibale combination
one thing i have notice is that the 2.4 has a bug and always on auto or number 1 channel
i have tried to change it many times but with no succes
throuh the wifi page and throuh settings.

if you have more ideas please let me know :]

[Wallace]

Hi TheMan,

probably the router is defective and therefore I would like to replace it. Send me your customer data (name, date of birth, address, customer number) in a private message and contact me here if you have transmitted the data.

Regards

Wallace

[TheMan]

Dear Wallace,
I have sent you the information, I am very glad and hope a new router will function normally.