Frage
Antwort
Lösung
am 23.07.2019 21:22
Sehr geehrte Damen und Herren,
I am Roman, production manager working for the international company. Recently has moved to Deutschland.
For two weeks I have been Vodafone customer and have been trying to connect to Internet.
After many times applying for the help I received a letter with suggestion to register at this forum.
My son has read all the books at his ereader. 🙂
I would be grateful if someone will help me to connect to net.
Gruß,
Roman.
Gelöst! Gehe zu Lösung.
am 02.08.2019 18:25
Issue is solved.
There was not correct connection in the socket ( although the previous residents said that they used the same service - so the connections should have been OK).
Vielen Dank.
am 23.07.2019 21:38
Vertrag: Red Internet and Phone Cable
Modem: CBN
Connection by cable to laptop.
Browser Firefox.
Fehler: no Internet.
am 24.07.2019 16:23
Hi Roman,
it seems like there is no connection to our infrastructure from your flat. I'd like to send a technician for free to install everything. Please send me your name, address and customer number by PN. Please also let me know here if you have sent the message.
Kind regards
Marco
am 24.07.2019 16:57
Vielen Dank.
am 24.07.2019 21:16
Hi Roman,
it seems like the technician was at your place today. There is some more work to do. We need to visit your neighbour to connect everything. So there will be another termin.
Kind regards
Marco
am 26.07.2019 18:53
Dear Marco,
could you please organise cable/signal restoration.
Gruß,
Roman
am 02.08.2019 14:21
am 02.08.2019 18:25
Issue is solved.
There was not correct connection in the socket ( although the previous residents said that they used the same service - so the connections should have been OK).
Vielen Dank.
am 05.08.2019 08:34
Hello Roman,
thank you vor your feedback. As everything works now I will close your thread.
Kind regards,
Claudia