No Internet on Easy Box 804, DSL RED 100 Plan

[Girase]

Hi Team,

I have DSL RED 100 Plan with EASY BOX 804 connected at my home, I am using this connection since last 1 year.

But since yesterday my Internet is not working. On the Easy Box LED for INTERNET is blinking as Green and Red intermittently. And the LED for WLAN is Green continuously.

I tried restarting the BOX but still same issue. Could you please advise how to resolve this issue.

Customer Number: xxx

Name: xxx

Email: xxx

Edit: Please do not post personal data here.

[Jens-K]

Hi Girase,

welcome to the Vodafone Community!

I had a look into your account. As I see you already called us and a technical has been opened.

You will receive updates via SMS.

Until then I ask for your patience.

Regards,

Jens