Hi there,
I'm having problems with my Red Internet & Phone 100 Cable connection.
For the past year I've had a dsl connection without any problems. I've recently switched to a cable connection, but it doesn't connect, and therefore doesn't supply Wi-Fi.
My property management has said that everything is connected and it should work, Vodafone has said everything is connected and it should work, but it doesn't.
I live in an older building and have 2 sets of 2-socket connectors (an old and a new one), but neither work.
When I signed up for the DSL plan, a technician was sent out to connect my flat to the outside box, but this time there was no technician sent. I guess under the assumption it would work.
Is it possible to get a technician sent out to investigate for me?
Any help you can provide will be greatly appreciated.
Cheers, Josh
