Internet red light keeps flashing

[Ahmad11]

Hello,

I am a new customer for Vodafone cable.

Yesterday I received the router and connected it. The Internet red line keeps flashing with no internet. I activated my account using the activation code but I still has no internet. 

I tried to reset the router, unplug the power, change the plug and check the wall data plug. 

I still have no internet. 

Can you help me with this

[Tobias · Accepted solution]

Hey @Ahmad11,

yes, the invoice does not start until the day the modem went online. the 20 days in between are not charged 🙂 I will close this entry then

Regards

Tobias