The internet in my house does not
work as it should due to slow speed and or drops completely. For
clarification I have one of those Horizon boxes.
I did report this to Unitimedia with their online report form showing
the problem. Which resulted in that I was contacted by a Unitymedia
technician some days/weeks after my report. I assume it was a technician
from Unitymedia as she did mention in her starting sentence Unitymedia and
Technical problem.
Unfortunately she only spoke German
which was not very much of a help as I am unabel to communicate in German so
basically conversation ended there. Since then possibly close to 1 year
has passed or at least it feels like it with the problem still remaining.
Some days the Internet works as
expected with other days not working or working in a limited capacity. The TV
is not affected by this so the cabel is working as it should do.
I would be intrested
to get feedback from the community if somebody has experince similar
problems. Do I need a new box or something?
