Fast5460 dropped cable signal and never got it back

[Dsim]

Hello, sorry for the English language, this is the reason that I can not get phone support.

The cable connection dropped suddenly , now the signal light as well as the power is flashing, already rebooted and reset the modem and still can not get the signal

Is it possible to get help regarding the current state of my service through the forum?

Thanks

Edit: @Dsim Moved from dsl to cable

[Tobias]

Hey,

I can have a look at the connection 🙂 Will you send me your customer data (customer number, name, address) via private message?

Please let me know in the article when you have sent me the data.

Regards

Tobias