Extremely slow upload speed / Cable 250 [English]

[Delfine]

Hello, since I received the Homebox FRITZ!Box 6591 and started a new contract Cable 250 ,my upload speed is ridiculously slow (< 2 mb/s). I'm supposed to get 25 mb/s. I did get > 20 mb/s for two days and then it just slowed down below 2mb/s. 

Also internet is dropping everyday around 2pm for about an hour.

[ThatsMe_2]

Hello,

where do you live? I´m located in 90537 Feucht, nearby Nürnberg and i have similar Problems since some weeks, but without changing any Hard- or Software. 
My router shows all the time 213 Mbit/s down and  13 Mbit/s Up, which is good and normal for my 200 Mbit/s contract.
But since some weeks speedcheck-cli often shows a download-Rate of only 2-30 Mbit/s and Upload from 0 - 1 Mbit/s. Weeks before i saw 190 - 210 Mbit down and 10 - 13 Mbit continiously for 24 hours a day.

But now, especially in the evening hours from 19:30 - 24:00 rates drop dramatically.

This behaviour looks like as if the Cable-Infrastructure in my region is sometimes saturated or overloaded, mostly in the evening when people are using Netflix- or similar streaming services.

To ensure that there is no cable problem from VF Amplifier in the cellar i relocated the router nearby the Amplifier and used a new Antenna-Cable.

 I am doing some statistics now and if this is not getting better i must think about changing the provider.

[Tobias]

Hey,

I can gladly take a look at the connection 🙂 Can you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

Then please let me know in the post when you have sent me the data.

Regards

Tobias