Englisch: Router keep resets itself

[MichalTruhlar20]

Hi, i have problem whith my router, in last 14days my router reset itself 3times, 2times this weekend. 1,5 moth back i got replacement router for my old one. But this new one just keep resets itself. Model is cbn ch7466ce.

[pRo-Marco]

Hi MichalTruhlar20,

I can see some reboots over the weekend, but no reason for this

Can you see anything in the logs?

Kind regards

Marco

[MichalTruhlar20]

Hi, no i look everywhere but i did not find any reason why is this happening, it looks like random reboot, in one moment my internet just stop and few secods later modem is rebooting itself.  I dont know meaby some kind overload. 

[MichalTruhlar20]

Hi, is there any chance how to get brand new router from vodafone, buy one or can i boost my tarif and get new router whith new tarif? Is there any of these options? Thank you

[pRo-Marco]

Hi MichalTruhlar20,

I can replace the router for free, okay?

Kind regards

Marco

[MichalTruhlar20]

Hi, and what model i will get? I dont wonth another used router like that i have now. Thank you. 

[Claudia]

Hello MichalTruhlar20,

usually it's the same modell but it may also be a different one, we cannot determine which modell will be sent.

Kind regards

Claudia

[MichalTruhlar20]

Hi, i understand, but i definetly dont wonth same model, i read vodafone forum and some others forum and there is many people whith the same issues whith this model. So pls help me, is how i cant get brand new one, must i buy one, or whith diferent tarif?? Whith my luck if i get the same one i will end right here all over again. 

[Manu]

Hi MichalTruhlar20,

i don't think the router we will switch has the same error.

if you want a brand new router, you are welcome to buy a device of your choice in a specialist shop. However, it must be certified for cable connection.

Best Regards, Manu

[MichalTruhlar20]

Hi, so i buy fritzbox 6490 cable is this model ok whith vodafone?  i hope it will work fine now.