cancel my WLAN-Hotspot-Flat
pangpang
Smart-Analyzer
Smart-Analyzer
Hallo!
I applied WLAN-Hotspot-Flat online last year. 
But I will leave Germany recently so I cancelled my contract last month. I received the comfirmation of the cancel and the Vertragsende is 22.05.2018. However, I can still use the WLAN now!  Why? Could you please tell me that whether I cancelled my contract successfully?
 
Also, I forget the user name and password to login my account.
What should I do now
 
Thanks a lot!
12 Antworten 12
Tina
Moderator:in
Moderator:in

Hello pangpang,

this is not for the hotspot contract. Please send me the customer number in a PN

 

Kind regards

Tina

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Thanks, I received a message from your colleague.

Tina
Moderator:in
Moderator:in

Hello pangpang.

 

you're welcome . As your request is solved, I will close this thread now.

 

Kind regards

Tina

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