Very bad experience with Vodafone

[ahmadhussein_so]

Hey,

i have extended my contract with Vodafone to keep my number, and it was the biggest mistake i have done,

my contract shows that i have to pay 60 € monthly, and first 3 months will be free of charge, but actually i am paying 110 € monthly since the contract started.  

now i am in this problem since 5 months, tried to contact the hotline, went to the shop several times submitted my several complains, but nothing happened, and still charging me more than 110 € every month, as they are charging me 50€ for sim card which they mentioned that it is a gift for me, and will not pay for it, which i have never used. 

I feel that it is really a hopeless case, and i have the feeling that people have no rights with mobile companies. 

i am not sure who can help me here, but it feels like it is just a fact that vodafone will steal money from me for the next 2 years.

Cheers,

Ahmad 

[Gordey]

Hi there,

It looks like I have a similar problem...

While I do appreciate the three free months of network use Vodofane granted me, I don't like feeling cheated. Today I received my firth bill, with which I expected to pay 40 euro, but I was charged almost 60. Yet 40 was the sum the salesman promised me as a monthly charge, and he has actually written it down on the sheet that is attached to my contract. More than that, as I look through the contract now, I realize that I cannot understand where either of the figures comes from. There is no total that would like it... 

Could you please explain what's going on? 

Thanks...