am
24.03.2021
12:51
- zuletzt bearbeitet am
25.03.2021
15:41
von
Lars
Dear Sir/Madam,
I'd like to transfer my Vodafone Kabel account (a Kundennumber of xxxxxxxx) to the new tenant as I am moving out from my flat. I can't see my Kabel contract details on meinVodafone account. I am trying to add the contract via "Vertrag hinzufugen" option but it seems that I need an activation code which I currently don't have it. When I try to obtain the code, the system doesn't accept or find my Kundennumber that is written on my Rechnung. I am simply stuck and run out of options how to solve the issue.
Please see the attached file. Could you please provide assistance to solve it?
Best Regards,
Sezer
Edit: Customer number removed. Greetings Moni
am 25.03.2021 15:41
Hi Sezer,
I will gladly send you the activation code. Please send me your customer number, name, date of birth and address via private message. Please write a short message here in the post, when you have sent the PN.
Best regards
Lars