Cannot receive verification e-mail

[paula1909]

Hello,

I am a new Vodafone customer, have registered to MeinVodafone, and need to verify my e-mail. However, after 2-3 days of trying, I cannot get the verification e-mail from your side to either my gmail or hotmail account. Tried many times to resend, but nothing happens. I have checked my SPAM and Junk folders, nothing. Am I doing something wrong?

Thank you in advance.

Best regards,

Paula

[MC_Cord · Accepted solution]

Hello paula1909,

welcome to the forum and thank you for your contribution.

Please give me your phone number and the customer password for the contract as privat massage 

The username would also be great.

When I have an overview, I will contact you again.

Best regards!

MC_Cord