Homespot reconnection fail
Mmia
Daten-Fan
Daten-Fan

I bought 7-day homespot ticket without account and it was perfectly connected first day. After I've been once offline and then tried to reconnect the homespot with same device(smartphone), it just shows me a buy ticket page again. I cannot log-in because I bought the ticket without account and I didn't receive any email or sms with voucher code. How can I use my paid 7-day ticket again? 

1 Antwort 1
J0hann
Moderator:in
Moderator:in

Hello @Mmia,

 

please contact our customer service via these Contact channels.

My friends will help.

 

BR Johann 

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