Bridge Mode and Homespot Service issues

[anhquoc2904]

Hello,

I have a problem with the bridge mode activation.  In order to activate the bridge mode on the customer portal, I need to deactivate the Homespot Service.  I called the customer service on Friday last week, and the guy on the phone said that he will cancel the Homespot Service in the contract for me and I will be able to activate the Bridge Mode on the next day after the nightly update. However, until now  (after 3 days) I still can not do it on the customer portal (see the screenshot).

Anyone can check this issue for me?

Thanks a lot in advance. 

Reagards,

Quoc

[Wallace · Accepted solution]

Hey,

I have activated bridge mode.

Regards

Wallace

[anhquoc2904]

Hi Wallace,

It seems that the bridge mode is still not activated. I still can connect to the wifi (as I know, the wifi of the vodafone router will be turn off in the bridge mode).

Do I need to restart the router or do anything else?

Regards,

Quoc

[anhquoc2904]

Hello,

Now I can see the option to activate the bridge mode in my customer portal and I think I can do it by my self,.

Thank you. 

[Moni_GK]

Hello anhquoc2904,

you can find the settings in the internet settings. There you can also see if the bridge mode is active.

Greetings Moni